Privacy Policy
Who we are
DUBHE is the brand used by Dubhe Intelligent Systems Co., Ltd. for roll handling equipment inquiries and technical support.
Information collected
- Name and company
- Email and WhatsApp
- Country or region
- Roll and machine technical information
- Uploaded photos, drawings or layouts
Why information is collected
We use this information to review the application, recommend a configuration, prepare quotations and support delivery. We do not sell personal information.
Technical file handling
Uploads are stored with the inquiry and may be reviewed by authorized sales and engineering staff. Do not upload unrelated confidential information.
Retention period
Inquiry records are retained only as long as reasonably needed for commercial, technical and legal purposes.
Service providers and international processing
Hosting, email and technical service providers may process data in other countries under appropriate operational safeguards.
Your rights
You may request access, correction or deletion by contacting info@dubhesystems.com.
Security
We use reasonable administrative and technical controls. Internet transmission cannot be guaranteed completely secure.
Last updated: 10 August 2026